Questions & Answers
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CONTACT INFORMATION
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❓ Do your products come with a warranty?
✅ Yes, we provide manufacturer warranties on eligible products. The duration and terms of the warranty vary by item, so please check the product details or contact us for more information.
❓ How can I track my order status?
✅ Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the courier’s website to monitor your package’s progress.
❓ Do you offer nationwide shipping?
✅ Yes, we ship to all locations across the country. Some remote areas may require additional shipping time.
❓ How long does delivery take?
✅ Delivery times vary depending on your location and the shipping method selected. Standard delivery typically takes 1–5 business days. Expedited options are available at checkout.
❓ Can I get expert advice before purchasing?
✅ Absolutely! Our team of specialists is available to assist you in choosing the right product. Contact us via chat, email, or phone for recommendations based on your needs.
❓ Can I order in bulk?
✅ Yes, we provide bulk purchasing options for businesses and large projects. Special discounts may apply—contact our sales team for a personalized quote.
❓ How do I maintain my tools?
✅ Regular maintenance extends the life of your tools. Keep them clean, store them in a dry place, and follow any specific care instructions provided by the manufacturer.
❓ Do you have video tutorials for using your products?
✅ Yes, we offer instructional videos and guides on our website and YouTube channel to help you get the most out of your purchase.
❓ How can I get an invoice for a business purchase?
✅ When placing your order, enter your business details at checkout. Your invoice will be available for download in your account or sent to your email.
❓ Can I exchange an item if it doesn’t fit my needs?
✅ Yes, we offer exchanges for unused items in their original condition within a specified period. Contact our team to arrange the exchange.
❓ How can I contact customer support?
✅ You can reach us via phone, email, or live chat during business hours. We strive to respond to all inquiries as quickly as possible.
❓ What should I do if my order arrives damaged?
✅ If you receive a damaged item, please take photos of the packaging and product and contact us immediately. We will arrange for a replacement or refund.